Manage Your Subscription

Manage Your Subscription

Manage Your Subscription

There are two ways to subscribe to Aura — through the App Store (Apple) or directly with a credit card. How you manage, cancel, or request a refund depends on which method you used.

There are two ways to subscribe to Aura — through the App Store (Apple) or directly with a credit card. How you manage, cancel, or request a refund depends on which method you used.

There are two ways to subscribe to Aura — through the App Store (Apple) or directly with a credit card. How you manage, cancel, or request a refund depends on which method you used.

How to Tell Which One You Have

Direct subscription (credit card): Check your email for a message from Aura (hello@downloadaura.app). If you have one, you subscribed directly — follow the Direct Subscription instructions below.

App Store subscription (via Apple): On your iPhone, go to Settings → Your Name → Subscriptions. If Aura is listed there, you subscribed through Apple — follow the App Store instructions below.

App Store Subscriptions (via Apple)

If you subscribed through Apple, all plan changes, cancellations, and refund requests are handled through your Apple ID.

Switch Plans via Apple

Want to switch from weekly or annual? You can change your plan anytime:

Open Settings on your iPhone

Tap your name at the top

Tap Subscriptions

Tap Aura

Choose a different plan under Subscription Options

Your new plan will start at the end of your current billing period.

Cancel via Apple

Open Settings on your iPhone

Tap your name at the top

Tap Subscriptions

Tap Aura

Tap Cancel Subscription

Your access continues until the end of your current billing period.

Request a Refund from Apple

Refunds for App Store subscriptions are handled directly by Apple:

Go to reportaproblem.apple.com

Sign in with your Apple ID

Find your Aura purchase

Select Request a refund

Direct Subscriptions (via Credit Card)

If you subscribed directly with a credit card, you can manage your subscription outside the App Store.

Cancel or Request a Refund

If you subscribed directly with a credit card (not through the App Store), you can cancel and request a refund on our subscription management page.

Enter the email you used to subscribe, and you’ll be able to view your subscription details, cancel your subscription, and request a refund for your most recent charge.

Go to Subscription Management →

Go to Subscription Management →

Switch Plans (Direct)

To switch to a different plan (e.g. weekly to annual), cancel your current subscription on the subscription management page, then resubscribe to the new plan in the app.

Still Need Help?

If you’re having trouble or aren’t sure how you subscribed, contact us and we’ll help you out.

Aura App LLC · help@downloadaura.app